Archives: Podcast

Episode 6: A People-First Approach to Supply Chain Transformation | Robert Gerwig

Supply chain disruption is arguably an inevitability. Factors such as political unrest, tariffs and even weather can cause global supply chain disruption. So how do you manage these disruptions? And as you address major supply chain issues, how do you ensure your people remain at the forefront of everything you do, while still holding your…

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Episode 5: Business Continuity and the Remote Work Revolution | Amy MacGregor

Most work environments look very different than they did mere months ago. The shift to remote work was violently accelerated by the COVID-19 pandemic, forcing workplaces everywhere to manage internal and external challenges they never could have anticipated. Even companies with strong business continuity plans found themselves executing on them more rapidly than they had…

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Episode 4: Accelerating the Future of Healthcare | Dr. Daniel Pepe and Albert Tai

What does the future of healthcare look like after the COVID-19 pandemic? Paul sits down with Dr. Daniel Pepe and Albert Tai to discuss the before and after pictures of the healthcare industry, to uncover how it adapted to the ‘new normal’ we’re experiencing today. Dr. Daniel Pepe is a distinguished clinician and educator, with…

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Episode 3: Creating Trust In Volatile Markets | Danielle Brown

For our third episode of Transform it Forward, Paul sits down with Danielle Brown, Chief Marketing Officer of Points, to uncover the future of D2C marketing. Points is a technology organization dedicated to helping brands enhance and monetize their loyalty currencies and currently serves 60 of the world’s largest brands. EPISODE NOTES For our third…

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Episode 2: Creating Customer Convenience | Victor Lee

This week on Transform It Forward, Paul is chatting with Victor Lee, the former SVP of Marketing at Hasbro. Victor is a veteran in the customer experience space, having watched the marketing world evolve from the dot com boom to today’s focus on predictive, contextual targeting methods. During their conversation, Victor discusses four major themes: …

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Episode 1: Changing the Employee Experience | Anna Foat

On today’s show, we’re chatting with Anna Foat about digital transformation in the age of COVID-19. Specifically, we discussed Anna’s approach to change communications and how she’s managed to generate buy-in from customers and employees for new initiatives that are introduced at Sunlife Financial.

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