Episode 13: Digital Disruptions in Retail

In the second installment of this special Transform It Forward mini-series, Paul reviews some of the highlights from interviews with Mike Starkey, Chief Information Officer at Christy Sports, Robert Gerwig, Senior Vice President of Distribution at Sweetwater, and Aviva Fink, the Vice President of Growth and Partnerships at Reonomy to take a status check of the retail industry.

Using clips from these interviews as a guide, Paul explores the evolution of the retail world over the past few years, and where it could be headed in the future. Specifically, the episode covers the mass exodus from in-person retail shops to exclusively online shopping experiences that took place throughout the pandemic period, strategies for making use of the rich sources of data we have at our fingertips today, and the art of change management during these rapidly evolving times.

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