Transformation is more than digital, it’s about everything …

Given the current need for transformation at an accelerated rate, what can companies do to move now and move fast? In this podcast, veteran business leader, Paul French, discusses how companies are transforming legacy ideas and technology into brilliant customer experiences.

Latest Episodes

Episode 4: Accelerating the Future of Healthcare

What does the future of healthcare look like after the COVID-19 pandemic? Paul sits down with Dr. Daniel Pepe and Albert Tai to discuss the before and after pictures...

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Episode 3: Creating Trust In Volatile Markets | Danielle Brown

For our third episode of Transform it Forward, Paul sits down with Danielle Brown, Chief Marketing Officer of Points, to uncover the future of D2C marketing. Points is a...

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Episode 2: Creating Customer Convenience

This week on Transform It Forward, Paul is chatting with Victor Lee, the former SVP of Marketing at Hasbro. Victor is a veteran in the customer experience space, having...

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Episode 1: Changing the Employee Experience

On today’s show, we’re chatting with Anna Foat about digital transformation in the age of COVID-19. Specifically, we discussed Anna’s approach to change communications and how she’s managed to...

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Preview episode: The Core Interaction: A delivery model for customers

In the first episode of Transform it Forward, Paul interviews Axway Digital Catalyst, Brian Pagano, about how companies are misunderstanding their core interaction with customers as the delivery mechanism,...

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Let Paul French help you navigate the constantly changing transformation landscape. His guests — senior-level business and civic leaders — will share stories of transformation, continuous learning, experimentation, and improvement to keep you relevant and competitive at all times.